Returns & Exchanges
We want you to love your glow, so if you are not completely satisfied with your Simple Sugars purchase, you can return your products within 30 days of delivery. Please note that items must be at least half-full to be eligible for a refund or store credit.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Products
Securely package the items in their original container or a sturdy box to prevent leaking during transit.
Ship It Back
Affix the provided shipping label and drop the package off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing